Return/Refund Policy
At Benissimo, your satisfaction is our top priority. We are confident that you will love our premium oils. To ensure you shop with complete peace of mind, we offer a hassle-free, no questions asked return policy.
Easy Returns
Eligibility:
- Products must be returned within 30 days of the purchase date.
- The item must be in its original packaging.
No Questions Asked:
- We stand by the quality of our products. If you are not completely satisfied for any reason, we will refund you for the oil purchase.
Process:
- Contact Us: Email our customer service team at info@benissimooils.com with your order number and request for a return.
Inspection and Processing:
- Once we receive your returned item, we will process your refund within 10 business days. The refund will be credited to your original method of payment.
Refunds
Full Refunds:
- Refunds will be issued for the full purchase price of the oil products.
Non-Refundable Items:
- Gift cards and sale or clearance items are not eligible for refunds.
Exchanges
- We do not offer exchanges. If you are unsatisfied with a product, please follow the return process for a refund and place a new order.
Contact Us
If you have any questions or need further assistance, please contact us at:
Email: info@benissimooils.com
Phone: (770) 938-9884
Address: 2121 Tucker Industrial Rd Suite B, Tucker, GA 30084
Thank you for choosing Benissimo. Buy with confidence, knowing that we are committed to your satisfaction. If our oils don't meet your expectations, we will make it right.